Eco Threads Clothing
Estella Red Midi Dress
Made with Organic Cotton
Details:
- Regular fit
- Adjustable waist
- Mid length
- The model is wearing a size S. Height 5.7ft/174cm
- Colour: Red
Size Chart
Product information
- Shipping Locations: Eco Threads Clothing offers shipping to customers located in the following regions: All Across the World. Please note that additional charges may apply for remote areas or international shipping.
- Shipping Time: Orders typically process and ship within 10-12 business days from the date of purchase. Shipping times may vary depending on your location and the shipping method selected.
- Shipping Fees: Shipping costs are calculated based on the shipping method chosen and your delivery address. You can view the shipping fees at the checkout page before finalising your order.
- Order Tracking: Once your order ships, you will receive a confirmation email containing a tracking number. This tracking number will allow you to monitor the status and location of your shipment.
- Return Policy: Eco Threads Clothing is committed to your satisfaction. If you're not entirely happy with your purchase, you may return your items within 5 days of receiving your order.
- Eligibility: To be eligible for a return, your item must be in its original condition, unworn, and with all tags attached.
- Return Process: To initiate a return, please contact our customer service team at info.ecothreadsclothing@gmail.com with your order number and the reason for the return. We will provide you with return instructions.
- Refunds: After we receive and inspect your returned items, we will notify you regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within 3-4 business days.
- Exchanges: If you wish to exchange an item, please follow the return process, return the original item, and place a new order for the replacement.
- Return Shipping: Customers are responsible for return shipping costs, except in cases where the return is due to an error on our part or a defective product.
- Contact Us: If you have any questions or need assistance with the return or exchange process, please don't hesitate to reach out to our customer service team at info.ecothreadsclothing@gmail.com
F.A.Q.
They appreciate cut and details, things that aren't so obvious.
What payment methods can I use?
We offer 3 different payment methods including major providers like Mastercard, Visa, as well as local payment methods including COD
Can I purchase items with another currency?
Yes, you may select a currency based on your personal preference. When you select your country in the country selector on the upper right of the website or are taken directly to your country’s version of the website, you will see prices listed in the regional currency.
Can I make changes to my order after it’s been placed?
Unfortunately, we dont allow any changes after the order is placed but there is an option for replacement once you recieve your product.
Do you offer e-gift cards for international customers?
E-gift cards are only available to customers shipping within India
How Do I Set Up A Subscription Order?
We will deliver products to you as soon as reasonably possible. Orders are usually dispatched between 7-9 days from the date of the order being placed. Please contact us our customer service team if your delivery has not been received within the dates described.
How To Return My Items?
We do not currently offer free returns to overseas customers. You will therefore need to cover all costs of returning any items to us yourself. We advise that you mark your package ‘returned goods’ to avoid further duties. Remember: We strongly recommend that you return any items via a registered trackable service and obtain and retain proof of posting as we do not accept responsibility for items that fail to arrive with us.